Privacy Policy
Last updated: October 24, 2026
The Working Musician helps working musicians see what their gigs really pay. This policy explains, in plain language, what information we collect and why. We wrote it to be read, not to hide behind.
Who we are
The Working Musician is a sole proprietorship registered in Ontario, Canada, owned by Lawrence (Lorenzo) Levinson, operating as The Working Musician. Questions about privacy go to connect@theworkingmusician.app.
What we collect
- Account information. Your name and email address when you create an account.
- Your setup answers. What you tell us during setup, like your main income source, your country, what worries you about money as a musician, and how you heard about us.
- The entries you log. Gigs, income, expenses, hours, gear, songs, journal notes and health check-ins you record in the app. This is your data.
- Billing information. Handled entirely by Stripe, our payment processor. We never see your card number. We see your subscription status and which plan you are on.
- Where you came from. If you sign up through a link with a tracking tag (like a newsletter or an Instagram post), we remember which link brought you so we know what is working.
- Website analytics. Our website and app use Google Analytics to understand visits in aggregate: how many people come, from where, and which pages are used.
Why we use it
To run the app and keep your data safe, to send you account emails and trial updates you can turn off, to understand which channels bring musicians to us, and to make the app better. That is the whole list.
Who processes your data
We use a small number of trusted services to run things:
- Lovable Cloud for hosting, account access, the database and private file storage. Lovable Emails sends our account and trial emails, including password resets and trial updates.
- Stripe for payments. Your card details never touch our systems.
- Resend for newsletter welcome emails, Weekly Money Minute emails and coaching enquiries. Weekly Money Minute emails contain a summary of your figures.
- Google Analytics for website and app usage statistics.
- beehiiv for the newsletter, if you choose to subscribe.
- OpenAI, through Lovable, to read receipts and invoices you choose to scan.
These companies process data on our behalf under their own privacy commitments. We do not sell your data to anyone, ever.
Where your data is stored
Your account and the records you enter are stored securely with our hosting provider in the United States (Ohio). We also use trusted services to run The Working Musician: Stripe for payments, Resend and our hosting provider for emails, Beehiiv for the newsletter, and Google Analytics to understand how the site is used. These services store and process data in the United States, and may process it in other countries as part of their normal operations. We never sell your data.
Bank imports
If you choose to import a CSV file from your bank, the file is read on your own device and is never uploaded or kept. We never ask for your bank login and never connect to your bank.
- Incoming money, transfers and payroll are left out automatically.
- For each spending line you confirm, we save only the date, the description and the amount, as an expense in your account.
- When you sort an imported line as Personal, it is deleted. We keep only a count of how many lines were sorted, with no amount or description, to understand how the feature is used.
- So a Personal line is not offered again in a later import, we keep only a scrambled one-way code made from it, which cannot be turned back into its date, amount or description.
- We remember which columns your bank uses, so you only match them once. No transaction details are stored with that.
Receipt scanning
If you choose to scan a receipt or invoice, the photo or PDF is sent to OpenAI, through our hosting provider Lovable, so the date, amount, store and category can be read. We do not store unlinked scan files. The details you confirm are saved as an expense in your account. If you link a receipt to Gear Vault or attach one to a linked bank expense, we keep one private copy of the photo or PDF with that expense. Only your account can access it. Removing a vault item does not delete the expense or its receipt. Bank CSV files are never stored.
OpenAI processes the image only to return those details, under a zero data retention arrangement: it does not keep the image after reading it.
Who can see your data
You can see everything you have logged, and you can export it any time.
The owner can see account-level information: your email, your status, and aggregate counts like how many entries were logged across all musicians. Setup answers, like what worries you, are reviewed anonymously, without your name attached. Individual entries are not looked at unless you ask us for help with something.
How long we keep it
We keep your data while your account is active. If you delete your account, your personal data is deleted. Some records, like proof of a payment, are kept as long as tax and accounting rules require.
Exporting or deleting your data
You can download a copy of everything you have logged from the Me page in the app, any time. You can close your account and delete your data from the Account page. If anything is unclear or you would rather we did it for you, email connect@theworkingmusician.app and we will take care of it.
The newsletter
Subscribing to The Working Musician Brief is always your choice. The box starts unchecked, we only add you if you ask, and every email has an unsubscribe link. Unsubscribing takes one click and we remove you from beehiiv.
Your rights
We follow Canadian privacy law, including PIPEDA. You can ask what we hold about you, ask for a copy, ask us to correct it, or ask us to delete it. We answer every request.
Changes to this policy
If this policy changes, we will update the date at the top and, for anything important, let you know in the app or by email.
Contact
Privacy questions, requests, or just a worry: connect@theworkingmusician.app. You can also write to The Working Musician, 2482 Yonge Street, Unit 1527, Toronto, ON M4P 2H5, Canada.